If you received incorrect or defective item(s), Contact Us, select "Incorrect/Defective Item(s)", enter order # and details of what was received. A reply with additional instructions and remedy will be provided promptly.
You may return your item(s) within 30 days of the shipment date. They must be in unused and resalable condition including original tags and packaging. You are responsible for the return shipping charges and we recommend you ship the item(s) via USPS, UPS, or FedEx.
Once we receive your return, a refund will be issued for the items returned within 10 business days. Original Shipping Charges and Return Shipping Charges are non-refundable. An email confirmation will be sent when the refund has been processed.
If item(s) returned have been used, show wear or are not eligible for resale, the item(s) will be shipped back to the address of record and a refund will not be processed. item(s) which are not eligible for Return are Custom Orders (eg: House Divided, Oversized, and Personalized), Media Orders, and Event Planning Orders.
Due to the changing stock and availability of our items, we Do Not Accept Exchanges. Please order your desired item(s) via our websites and return the unwanted item(s) as described above.